When using Sales Order Processing or the Invoicing module of Sage 200, you can cancel an invoice or credit note at any time up to it being posted to the ledgers.
Once an invoice is cancelled the order and/or the despatch notes can be amended, before printing a new invoice.
To cancel an invoice, run the routine here.
Sales Order Processing > Order Processing > Cancel Invoice
Select the invoice you’re looking to cancel from the list and press the Cancel Document button.
If an invoice has been posted to the ledger you would need to correct or reverse the transaction from the ledger. See the article, above, on correcting customer and supplier transactions.
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