Supported by experts
With over 15 years of providing IT support, we understand just how much customers rely on technology to carry out their day to day tasks. When something isn’t working as expected, issues need to be resolved quickly and by someone who cares.
Why is it important?
Our award winning Service Desk is the main point of contact for customers facing technical issues, or requiring help in using their solutions. Customers can get on with their day, whilst our experts take care of the technology.
Award winning Service Desk
Awarded best IT Support company in Manchester at the Talk of Manchester business awards, our service desk team are the first point of contact for customers facing technical issues or requiring help with their solutions.
Multiple contact methods
Our team are easy to contact with three different methods: phone, email and the dedicated customer portal.
Clearly defined SLAs
Each of our customers have clearly defined SLAs to ensure that issues are resolved quickly, in line with the impact they are having on our customer’s business.
A team that care
With over 15 years in providing IT support, our team have a genuine passion for helping people make the most from their IT and ensuring any enquiries are handled quickly and sensitively.